Peace Of Mind With Manufacturers Warranty

Westinghouse produce quality home appliances that are built to last, all our appliances come with a manufacturer's warranty as standard to protect against manufacturing faults and defects that occur during this warranty period. See the terms and conditions for your manufacturer's warranty.

Warranty Information & Changes To Consumer Law

General statements

The warranty statements are located below and are distributed with the appliance.

Enquiry contact

If you have any queries regarding these developments, please call Electrolux Home Products on 13 13 49.

Electrolux Home Products

Electrolux Home Products fully assures all customers that our goods come with statutory guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. You are also entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. The benefits under Electrolux’s warranty are in addition to other rights you have at law.

Product Warranty

Appliance is not working, how do I get it fixed?
We have qualified factory technicians available to assist with the repair of your appliance. Simply book a service and repair online. Alternatively, call Electrolux Customer Care on 13 13 49 or contact us and we will be glad to assist you.
How do I change my service booking?
You can amend your service booking details online, simply select 'Manage my Booking'. Alternatively, call Electrolux Customer Care on 13 13 49 or contact us and we will be glad to assist you.
I need help selecting the best appliance?
Simply use our Buying Guides to help you in your selections
What are the opening times for the Customer Care Support team?
The Customer Care Team are available seven days a week.
• Monday-Friday: 8am-7pm

• Saturday: 9am-3pm

• Sunday: 10am-3pm

All times are Eastern Standard Time.
What does it mean if I have an error code on my display of my appliance?
Please refer to your user manual for details on what the error message means, or contact Electrolux Customer Care on 13 13 49 and we will be glad to assist you with information about what the error message means.
Where can I buy accessories for my appliance?
Accessories can be purchased from the Westinghouse Shop or see your Westinghouse specialist retailer. Alternatively please call Customer Care on 13 13 49 or contact us and we will be glad to assist you.
Where can I buy spare parts for my appliance?
Spare parts for your appliance can be purchased from the Westinghouse Shop. Alternatively please call Westinghouse Customer Care on 13 13 49 or contact us and we will be glad to assist you.
Where can I buy Westinghouse Appliances?
Simply go to Where to buy and type in your post code to find your nearest Westinghouse retailer.
Where can I get a copy of the user manual?
Simply go to User Manuals and type in your model number to download the relevant user manual.
Where do I go for warranty queries?
Please call Electrolux Customer Care on 13 13 49 or contact us and we will be glad to assist you. For more information on warranty Click here.
What is a freestanding dishwasher?
A freestanding dishwasher is a standalone, non-integrated appliance, in your kitchen that cleans your dishes, cutlery and other kitchen utensils. It would usually sit under the benchtop. – Directionally correct

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